Case study
Occupational Therapy Ecommerce Brand
LOCATION
Au
INDUSTRY
Occupational Therapy
RESULT
From 2.2% to 30% of Revenue From Email in 90 Days
OVERVIEW
This fast-growing occupational therapy ecommerce brand had strong demand from parents, teachers, and therapists—but email was contributing only 2.2% of total revenue. We rebuilt the foundation of their Klaviyo system and turned email into a meaningful revenue channel.
CHALLENGE
Their Klaviyo account had been deactivated, Shopify wasn’t syncing, key flows were turned off, deliverability was weak, and the list hadn’t been emailed in over 75 days. The email system existed, but it was essentially inactive.
RESULT
Email grew from 2.2% to 30% of total store revenue in just 90 days. By reconnecting Shopify and Klaviyo, reactivating core flows, warming the list, and introducing consistent campaigns, email became one of the store’s biggest revenue drivers.
"Very knowledgable, experienced, self-driven and proactive. Needs very little instruction as they know what works and can put a solid plan together. They have managed our email marketing through Klaviyo successfully and efficiently, driving sales and growth through these channels. Would highly recommend."
Occupational Therapy Ecommerce Brand
